ELIYA official website | ELIYA strictly selects the raw materials of hotel all season down alternative comforter. We constantly check and screen all incoming raw materials by implementing an Incoming Quality Control - IQC. We take varies measurements to check against collected data. Once failed, we will send the defective or substandard raw materials back to suppliers.After years of development, ELIYA has become the focus of the industry. Each time the products are upgraded or a new product is launched, we will receive a deluge of inquiries. We seldom receive complaints from our customers. So far the response from our customers and potential clients are highly positive and the sales still show a growing trend.Remarkable customer service is a competitive advantage. To improve our customer service and give more effective customer support, we offer periodical training to our customer service members to develop and fine-tune their skill and to expand their know-how of products. We also actively solicit feedback from our customers through ELIYA, strengthening what we did well and improving what we failed to do well.