When manufacturing luxury bed scarf, ELIYA Hotel Linen continuously enhances quality through monitoring and continuous improvements. We carry out a 24-hour shift system to monitor the operation of the whole factory to ensure that the high quality product can be made. Also, we constantly invest in machine updates to improve the efficiency of production.

With ELIYA's exceptional sales network and dedication to delivering innovative services, we are able to build strong and long-lasting relationships with customers. According to the sales data, our products are sold to different countries around the world. Our products continuously improve customer satisfaction during our brand expansion.

Since there is a direct correlation between the repurchasing rate of customers and the quality of customer service, we are trying our best to invest in great workers. We believe what matters most is the service quality the people provide. Hence, we required our customer service team to be a good listener, to spend more time on the problems that customers are really saying at ELIYA Hotel Linen.