ELIYA Hotel Linen puts efforts to develop greener most luxurious cotton sheets in accordance with the product development strategies. We designed it focusing on reducing environmental impacts throughout its life cycle. And in order to reduce the environmental impact on human, we have been working to replace hazardous substances, add anti-allergy and anti-bacterial features to this product.

ELIYA is proved to be hugely popular in the market. Over these years, we have always been prioritizing customer satisfaction growth. We thus have developed ELIYA products that meet and exceed the customer expectation, with which we have achieved lower customer churn, and higher customer retention. The satisfied customers give our brand a positive publicity, helping increase our brand awareness. Our brand now holds important influence in the industry.

We realize that customers rely on us to know about the products offered at ELIYA Hotel Linen. We keep our service team stay informed enough to respond to most inquiries from customers and know how to handle. Also, we carry out a customer feedback survey so we can see whether our team's service skills measure up.