Cooperation case between ELIYA and MyBanLao Hotel

In Laos, a land full of mystery and style, MyBanLao Hotel has become a model of local luxury hotels with its warm concept of "  A timeless eco-luxury hotel where you arrive as our guest and leave as our family. ". ELIYA, with its excellent products and services, has created an extraordinary cooperation story with MyBanLao Hotel.

1. Pre-sales consultation: laying the foundation for cooperation

In the early stage of the project, ELIYA conducted in-depth research and analysis on the Lao market. In view of the characteristics of MyBanLao Hotel, which is positioned as high-end ecological luxury and mainly receives European tourists, the needs are accurately sorted out. In terms of fabric selection, 600TC high-quality fabric is recommended. This fabric has excellent texture, comfort and durability, which meets the hotel's pursuit of high quality and can also meet the high quality requirements of European tourists. In terms of design, ELIYA's designer team conducted in-depth research on the local cultural characteristics of Laos, combined with the hotel's ecological luxury positioning, and provided a unique solution for soft furnishings such as bed flags and pillows, ingeniously integrating traditional Lao elements into them, which can not only highlight the local style, but also retain high-end elegance. At the same time, considering that the hotel needs to provide guests with the ultimate comfort experience, ELIYA suggested introducing high-end mattresses of the same model as Ritz-Carlton, which can meet the hotel's needs to improve quality from all dimensions, laying a solid foundation for cooperation between the two parties.

2. Project implementation: steadily advancing cooperation

During the project execution process, key nodes are strictly controlled. After determining the fabric, design plan and mattress procurement, ELIYA quickly organized production. In the fabric production process, it is strictly produced in accordance with the 600TC standard. From raw material screening to textile technology, each step is strictly inspected to ensure the quality of the fabric. For the production of bed flags and pillows, designers and craftsmen work closely together to accurately transform the design plan into physical objects, and the patterns and colors of the local Lao style are perfectly presented. During the transportation of mattresses, professional packaging and transportation solutions are used to ensure that high-end mattresses arrive safely at the hotel. During the installation phase, ELIYA's professional team guided the hotel staff to install mattresses and arrange soft furnishings to ensure that all products were perfectly presented according to the design plan. During the process, some minor problems were encountered, such as the delay in the transportation time of some goods due to local transportation conditions in Laos. ELIYA quickly adjusted the transportation route and communicated and coordinated closely with local logistics to ensure that the goods arrived on time without affecting the overall progress of the project.

3. After-sales maintenance: ensuring the continuation of cooperation

Since the cooperation in 2021, ELIYA has provided MyBanLao Hotel with continuous and high-quality after-sales maintenance services. In terms of fabric use, due to the large passenger flow of the hotel, the fabric wears relatively quickly. ELIYA regularly visits to check the use of fabrics and provides maintenance suggestions for the hotel. When the hotel needs to replenish fabrics, ELIYA arranges production and delivery as quickly as possible. For soft furnishing design, according to the needs of the hotel and market trends, ELIYA's designer team will regularly provide the hotel with new design inspirations, such as designing bed flags and pillow replacement plans with corresponding themes during specific festivals or seasons to keep the hotel's soft furnishings fresh. In terms of mattress maintenance, ELIYA cooperates with mattress suppliers to provide regular mattress inspection and maintenance services to ensure that the mattress is always in the best condition and provide guests with a comfortable sleeping experience. Over the years, with ELIYA's after-sales support, the hotel has not encountered any after-sales problems, and the cooperation between the two parties has continued to be stable.

In the cooperation between ELIYA and MyBanLao Hotel, from the careful planning before sales, to the steady advancement of project implementation, to the intimate maintenance after sales, every link demonstrates the persistent pursuit of quality by both parties. Through this cooperation, MyBanLao Hotel provides guests with an unparalleled stay experience with its high-quality products and unique design, further consolidating its position in the high-end hotel market in Laos. And ELIYA has also established a good reputation in the Southeast Asian hotel market through this successful case, laying a solid foundation for more cooperation in the future. I believe that in the future, the two parties will continue to work together to bring more high-quality products and services to the hotel industry.