The importance of standardizing the management of hotel linen-1

Hotel linen washing and cleaning are very important to the use of linen. Of course, management methods are the most important. No matter how much analysis is done, it needs to be implemented at the application level, which requires professional managers to formulate relevant systems and do a good job of publicity Only by doing enough work can the management be put into practice, so as to avoid customer complaints and out-of-control hotel linen hygiene.

Internal washing control

Establish a unified standard operating process for room collection, station closing, and washing. Through the establishment of the process, personnel who come into contact with hotel linen can understand the work that needs to be done in this position, and can operate in accordance with the process to prevent artificial laziness in operation This leads to difficulties in the first step in the linen cleaning process. Establish a practical, easy-to-read and understand linen cleaning and sanitation system, and control subordinate personnel through the system. For personnel or teams that violate the regulations, they can be forcibly ordered to change by means of punishment and control. Strengthen departmental training, management personnel should act as role models, and cultivate a group of professional and technical personnel who understand operations through demonstration and teaching. Leaders supervise more, professionals come to the scene to understand the situation, control more, learn more, and use advanced technology to guide the development of linen cleaning and sanitation work.

Inspection of external washing unit

For small business hotels and restaurants, when cooperating with external laundry units, the first thing to do is to perfect the contract. For customer infections caused by illegal washing of linen, customer complaints require partners to bear the responsibility, for example, similar to food safety. In the terms of the original supplier, the supplier is required to share the burden of food problems, so as to reduce the risk. The second is to indicate the washing standards of various types of linen in the clauses, and require washing institutions to wash according to the linen washing standards. If the standards are not met, the contract will be terminated or fined to restrain the other party. The third is for some illegal laundering establishments, merchants who are opportunistic in laundering, select some unstained linen directly, and directly dry them without washing. Ten times the punishment will be adopted to prevent the other party from violating the rules. The last is to strengthen the inspection and supervision work, designate personnel to check the linen washing, and conduct spot checks at the other party's factory from time to time, strictly implement the contract standards, and avoid the phenomenon of artificial cleaning.