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A Documentary of ELIYA's Collaboration with Grand Noble Hotel

2025-03-18 11:36:36

 Pre sales consultation: precise insights, customized
 

The project has been launched, and ELIYA has taken a professional approach to gain a deep understanding of the operational status and future plans of Grand Noble Hotel. Its market research team analyzed the hotel market in Humen Town and Dongguan area, clarifying the distribution of customer sources, consumption habits, competitive advantages, and consumer preferences for hotel supplies. Based on this, a precise demand architecture is formulated: for high-end business and leisure travelers, bedding should be soft, snug, and luxurious, while linen should be soft, absorbent, and durable. ​

The ELIYA design team combines market analysis and demand analysis to create a comprehensive design solution. From bedding fabrics and colors to towel patterns and decorations, they have been carefully polished and integrated into the hotel's decoration style and cultural heritage. The bedding is made of Egyptian long staple cotton paired with Chinese embroidery, showcasing the charm of the East; The towels and bath towels feature European style minimalist edging and dark pattern treatment, highlighting a unique style. These services provide the hotel with a clear direction for upgrading and lay a solid foundation for project advancement. ​
 
A Documentary of ELIYA's Collaboration with Grand Noble Hotel 1
 Project Implementation: Efficient Execution, Overcoming Difficulties
During the project implementation phase, ELIYA forms a professional project team to ensure efficient execution of all aspects. Strictly control the procurement of raw materials in the production process, select high-quality materials and process them through meticulous procedures. Introducing cutting-edge technologies, such as 3D three-dimensional weaving technology for bedding to enhance comfort and durability, and nano silver ion antibacterial technology for towels and bath towels to ensure guest health. ​

When delivering the installation, the team communicates with the hotel management to develop a schedule based on peak and off peak business seasons, and efficiently replaces the installed products during low business periods. During installation, some guest room bedside lamps conflicted with the design of the new bedding headboard. The ELIYA team, in collaboration with hotel technicians and designers, conducted on-site measurements and scheme demonstrations, and adopted an adjustable bedside lamp installation bracket to solve the problem. The project was successfully completed, and the hotel's new linens were put into use, updating the guest experience. ​
A Documentary of ELIYA's Collaboration with Grand Noble Hotel 2
After sales maintenance: continuous care, escort

After project delivery, ELIYA establishes customer service records for the hotel and the after-sales team conducts regular follow-up visits. The hotel provided feedback that some bath towels had discolored, and the technical staff found that the detergent did not match the material of the towels. They immediately trained the laundry room staff to repair the towels. ​
ELIYA closely follows industry technology trends, develops new types of linens, proactively contacts hotels, introduces advantages and customizes upgrade plans, and replaces hotels in batches to improve hotel hygiene and service quality without affecting business operations. The hotel's satisfaction with ELIYA services continues to improve, and the cooperation between the two parties is becoming increasingly close. ​
 

 

The cooperation between ELIYA and Grand Noble Hotel this time is a model of deep strategic cooperation throughout the entire process. ELIYA, with its professional competence, sense of responsibility, and innovative spirit, helps hotels improve their service quality from pre-sales consultation, project implementation to after-sales maintenance. For ELIYA, this is an opportunity to expand its business, accumulate experience, and enhance its brand. In the future, both parties will uphold the concept of win-win cooperation, deeply cultivate innovation in the field of hotel supplies, provide guests with better experiences, promote the development of the hotel industry, and create more brilliance. ​

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